Ex 99's Terms & Conditions

Ex 99 (hereinafter referred to as "we", "the platform", or "ex 99") is an online gaming and betting platform operated for users in Bangladesh. By using this website or app, you automatically agree to these Terms & Conditions.

By accessing or using the ex 99 platform, you confirm that you have read and fully accepted these Terms & Conditions. If you disagree with any of these terms, please discontinue use of this platform.

These Terms & Conditions are governed by the applicable laws of Bangladesh. In the event of any dispute, ex 99's decision shall be considered final; however, we are committed to reviewing every complaint fairly and transparently.

To register with ex 99, you must be 18 years of age or older. All information provided during registration must be accurate and your own. Creating an account with false information is strictly prohibited, and ex 99 reserves the right to close any such account at any time.

• Each individual may only register one account. Creating multiple accounts from the same device, IP address, or bank account is strictly prohibited.
• After creating an account, you must complete the KYC verification process. A copy of your National ID or passport may be required.
• Keep your password and login credentials strictly confidential. Sharing account access with anyone else is prohibited.
• If you notice any suspicious activity on your account, contact the ex 99 support team immediately.
• Your account must have accurate and up-to-date contact details, including your mobile number and email address.

Ex 99 reserves the right to restrict withdrawals on unverified accounts. KYC verification must be completed to unlock full withdrawal access.

Ex 99 currently supports deposits via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳500. Deposits are typically credited within 2–5 minutes.

• Only use payment methods registered in your own name. Deposits from another person's number or account are not accepted.
• The minimum withdrawal amount is 1,000 BDT. Withdrawals are typically processed within 24 hours.
• KYC verification on your account must be completed before withdrawals can be processed.
• All wagering requirements must be met before any bonus funds can be withdrawn.
• For suspicious transactions, ex 99 may request additional verification. Withdrawals will remain on hold until this process is complete.

All bonus offers on ex 99 are subject to specific terms. By accepting a bonus, you agree to the conditions attached to that particular offer.

• The welcome bonus is available to new members only and applies to the first deposit. Each member is eligible for this bonus once.
• All bonuses are subject to wagering requirements, which are detailed on each bonus offer page. Typically, the bonus amount must be wagered 10–30 times.
• Cashback offers apply only to bets placed with real money, not with bonus funds.
• Referral bonuses will only be awarded once the referred member has successfully registered and made their first deposit.
• ex 99 reserves the right to modify, suspend, or cancel any bonus offer. Advance notice will be provided in such cases.

Misuse of bonuses or any attempt to collect bonuses through fraudulent means may result in account closure and forfeiture of all funds.

All games on ex 99 operate using an internationally certified Random Number Generator (RNG) system. Every game outcome is entirely fair and computer-determined.

• ex 99 is not responsible for any internet disconnection during gameplay. However, your game progress will be saved and restored once the connection is re-established.
• If a technical error causes an incorrect game result, ex 99 will void that round and refund the wagered amount.
• In Live Casino games, the dealer's decision is final. If a stream is interrupted due to technical issues, that round may be declared void.
• If a Sports Betting match is abandoned or does not conclude within the scheduled time, the wagered amount will be refunded.
• Using any software or strategy to gain an unfair advantage in games or betting is strictly prohibited.

The following activities are strictly prohibited on the ex 99 platform. Violations will result in permanent account closure and forfeiture of all balances.

• Creating or operating multiple accounts.
• Engaging in money laundering or transactions involving illegal funds.
• Using hacking tools, bots, or automated software to play games.
• Coordinating bets with multiple individuals to exploit bonus offers.
• Registering with a false identity or fabricated information.
• Attempting to gain unauthorized access to or hack another member's account.
• Intentionally exploiting technical vulnerabilities in the platform.

Ex 99 reserves the right to temporarily suspend or permanently close any account under the following circumstances.

• Violation of any provision of these terms and conditions.
• Providing false information or fraudulent documents.
• Detection of suspicious or fraudulent activity.
• At the member's own request (self-exclusion).
• Account inactivity for an extended period (more than 12 months).

Members may also request account closure at any time. Any remaining balance (provided bonus conditions have been met) will be refunded.

Ex 99 is an entertainment platform. ex 99 is not liable for any financial losses incurred through gaming. Members participate at their own risk and should only wager within their means.

• ex 99 is not liable for any loss caused by internet disconnection or device-related issues.
• ex 99 is not liable for delays caused by third-party payment gateways such as bKash, Nagad, or others.
• ex 99 is not responsible for any loss resulting from a member's failure to keep their login credentials secure.

Ex 99 is committed to keeping its platform running smoothly and securely at all times. Services may be temporarily unavailable during scheduled maintenance, and advance notice will be given.

Ex 99 takes the privacy of your personal information very seriously. We never sell your data to third parties.

• Your information is used solely for service delivery, verification, and legal compliance.
• All data is secured using SSL encryption technology.
• Information may be disclosed to authorities where required by legal obligation.

For more details, please read our Privacy Policy .

Ex 99 reserves the right to modify, amend, or update these Terms & Conditions at any time. Members will be notified via email or SMS at least 7 days before any changes take effect.

Continued use of the platform after any changes will be considered acceptance of the updated terms. If you do not agree, please request account closure.